At Empire Hair Fixing, we strive to provide top-quality hair replacement services and products that meet your satisfaction. Due to the personalized nature of our hair fixing procedures and hygiene standards, we follow a strict return and refund policy outlined below:
Once a hair fixing or hair patch application service has been rendered, it is considered non-refundable. We encourage clients to consult thoroughly with our experts before confirming any service.
- Returns are only accepted in case of manufacturing defects or wrong product delivery.
- The item must be unused, unaltered, and in its original packaging.
- Any return request must be raised within 3 days of delivery.
Please contact our support team via call or WhatsApp at +917895273336 with your order ID, issue details, and product photos. After review, our team will guide you through the process.
Once your return is received and inspected, we will notify you. If approved, the refund will be processed to your original method of payment within 7 working days.
- Custom hair patches
- Used/opened products
- Service charges once availed
For any questions related to our return policy, feel free to contact us at info@empirehairfixing.in